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Contact Us: 7607401343

Our
Process

Understanding how Landscape Assistance works: start to beautiful finish. 

We tailor our process to each clients individual needs; the following is a general outline as to how we typically engage with our clients. However, as each client’s needs are unique, the process may be as well. 

An initial call with an explanation of your desires will set the trajectory of your process.

1) Phone or Email Consultation

  • We encourage any questions to be emailed to us via our contact form or give the Landscape Assistance office a call at 7607401343 which will prompt a call back from our in house sales manager
  • An initial phone call with our sales manager will go over the following:
    • The scope of the job to determine the desires of the client, what they’re looking for in a designer/contractor, as well as any specific problems the client has been encountering.
    • Pictures of items discussed may also be requested via email; please feel free to send any supporting pictures via email during the initial inquiry email. 
    • During this initial phase, the Landscape Assistance sales manager will be able to provide feedback and an overall rough scope of cost of the project, as well as the cost of the design (if a design is necessary or desired).
    • We welcome our clients bringing their own designs from other landscape architects.

2) In Person Consultation

  • After the initial phone call, if both parties mutually agree to move forward, the Landscape Assistance sales manager will meet with the client onsite at the job. An onsite consultation will range from $100 to $300, depending on the size of the project. When/if the final contract is signed, the cost of the onsite consultation will be rebated back to the client toward the cost of the project.
  • Should a complete design be necessary to complete a landscape renovation, there will be a 2 to 3 week processing time to complete the design, depending on the scope of the job.
    • A small project may only require a sketch to show the layout.
    • A medium project with more than two facets of the job will require a scaled design.
    • A large landscape renovation may require the services of a landscape architect for engineering purposes. 
    • Fees for a design range from $950 to $3,000, depending on the size and elements of the project.

3) Design Approval

  • The client will be presented with two design concepts by the Landscape Assistance sales manager, who will review the designs with the client.
    • Requested changes, additions and omissions will be made to the design.
    • Cost and expectations are discussed.
    • Additional items, plants or products are added, as well as the added cost for any additions/changes.
  • Up to two additional meetings are scheduled to go over design and revisions before settling upon a final design and cost estimate for the renovation.
  • When the design and final cost estimate are finalized with approval from the client, a contract is drawn up and signed by both parties with a proposed construction start date.

4) The Renovation

  • During the time between the signing the contact and the proposed construction start date, a construction and payment schedule is provided to the client.
  • Every client job is assigned one crew that will work at the jobsite Monday through Friday until the project is complete. Landscape Assistance does not double book jobs and we do everything within our power to keep the individuals on your crew consistent so you know who is coming to your property every single day.
  • Owner, Jeff Smith, and sales manager, Paco Segura, are available to the client for questions during the entire renovation process. 
  • For additional information see our Frequently Asked Questions page or Contact Us.
Amber Residence Design and Install Plan Example
© 2020 – Jeff Smith Landscape Assistance Inc. | Contractors License #487837 | Contact Us: 760-740-1343
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